The Impact of Bad Pricing 

I am traveling home form Orlando where I presented at Microsoft’s Worldwide Partner Conference. It was great fun and I learned a lot from our partners. Since over 4,000 people from the Seattle area are here I had to change my travel routine. In this case that means traveling on American Airlines to get home.

American Airlines has an interesting checked baggage pricing structure that I listed below:

  • One bag is $25. That is standard.
  • Two bags are $60. Ok, this is reasonable to charge more for the second bag.
  • Three bags are $210. Really going to charge that much for 3 bags.

Orlando is the home of Disney World so there are a lot of families meaning lots of bags. So of course a lot of people try to put huge bags in the overhead bin. This causes so many delays and frustration for the people waiting.

Hopefully American Airlines could adopt more reasonable price discrimination so they discourage a lot bags without creating problems for the travelers.

On the runway,


Experiencing the Future of Education

Once someone starts working it is hard to find the time to go back to school.  As someone who recently finished a part-time MBA program I can vouch for the time juggling required to do it successfully.  Yet I always find some time to tinker which is great but there are benefits to having some structure to guide the learning.  So when I learned about an online search engine development class early this year from a startup called Udacity I figured I would see what online courses are about.  At the time I was doubtful I was going to do more than half of a session.  What a surprise it turned out to be.


If you have never heard of Udacity, it is a company that uses the internet to make computer science classes accessible to a broader range of students.  My class was taught by Sebastian Thrun and David Evans who are professors at Stanford and University of Virginia respectively.

After trying out a class session I left it alone and was going to forget about it.  Then I received a reminder email from Udacity and the next session sounded interesting so I decided to check it out.  With the light reminder emails, quizzes, and homework assignments I slowly got more engaged and invested time in the class. Before I even realized it I was going through the sessions (and sometimes the homework) each week.  This class format worked for me for a few reasons.

  1. Since the lectures were online I was able to watch them whenever I had time.  This could be during a break in the day or late at night.  Since each session is broken into 2-4 minute nuggets it was easy to weave in and out throughout the day.
  2. Short quizzes tested my knowledge along the way.  Sometimes I wouldn’t bother with the quizzes but if I felt that I wasn’t paying close enough attention I might try the quizzes to find out if I actually learned something or if I had the illusion of understanding.
  3. The course was pure fun.  I enjoy pure learning so grades didn’t matter to me outside of making sure I was not suffering from an illusion of learning.  Without the concerns of my transcript I could horse around and work at my own pace instead of sticking to the schedule.

Discussions around online learning have been primarily focused on accessibility for people who are far away from a university or cannot afford how much it costs nowadays.  I would also add that it is great for people who cannot afford the time that it takes to go back to school.

I even got a certificate for my time. :)



Talk to you soon,

Orville | Twitter: @orville_m

New Beginnings… Start of My Next Pursuit

Originally posted: 3/5/2010 at

It is common to write a “Hello World” application when starting on a new platform. This is my first MSDN blog post so I would like to start by saying “Hello MSDN” and to thank you for taking the time to read my post. I hope you will find my posts useful and feel free to send me comments.

So here are a few things about me to start the conversation:

1. Spent most of my career as a program manager working on web services, most recently Windows Live ID. It was amazing to work on web services that impact people all over the world.

2. In delivering web services to the world I still had a yearning for driving businesses forward. So I decided to pursue a career change and go into product management.

3. I’m a technical product manager in Visual Studio focused on both Windows Phone 7 and Web development.

4. Outside of work I am a MBA student at the University of Washington focused on marketing and finance.

Over the past few months that I have been here I’ve been playing with the phone tools and I can’t wait for Mix so everyone else can see them. My blog posts will focus on technology, business, product management and other random musings as they arise. J There will be lots of fun tidbits about announcements, technology, etc.

Talk to you soon,