The Impact of Bad Pricing 

I am traveling home form Orlando where I presented at Microsoft’s Worldwide Partner Conference. It was great fun and I learned a lot from our partners. Since over 4,000 people from the Seattle area are here I had to change my travel routine. In this case that means traveling on American Airlines to get home.

American Airlines has an interesting checked baggage pricing structure that I listed below:

  • One bag is $25. That is standard.
  • Two bags are $60. Ok, this is reasonable to charge more for the second bag.
  • Three bags are $210. Really going to charge that much for 3 bags.

Orlando is the home of Disney World so there are a lot of families meaning lots of bags. So of course a lot of people try to put huge bags in the overhead bin. This causes so many delays and frustration for the people waiting.

Hopefully American Airlines could adopt more reasonable price discrimination so they discourage a lot bags without creating problems for the travelers.

On the runway,

Orville 

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